Frequently Asked Questions (FAQ)
What is a cel?
Are all your cels authentic?
What quality of cels come in the packs?
All of our cels are rated in terms of quality on an A to D scale (A being the best, and D being the worst). Every 5 pack is guaranteed to have at least two A rated cels, and the remaining cels will be randomly selected B or C grade cels. Quality is guaranteed. Our packs now only contain grades A - C cels. We no longer offer D Grade
How do you grade your artwork?
The graded cel visibly shows 80% - 100% of a character.
Note: An A grade does not always guarantee a scene with the main character.
The graded cel visibly shows less than 80% of a character.
The grade cel might include parts of a character but these cels mainly include scenery or other aspects of the show.
Will I get more A grade cels in a 5, 10, or 15 pack?
Yes, the 5, 10 and 15 packs have more A grade cels, with the5 pack having at least 2 A grade Cels, while the 10 pack will have at least 4 and the 15 pack will have at least 6 A grade cels.
Can I make a custom order?
No, our collection of animation cels is vast and extensive, making it time consuming to navigate & find specific cels.
If you're highly interested in an exact cel, please message us at firstname.lastname@example.org and we will make our best effort to find what you're looking for. but we mainly sell them in prepackaged packs.
Can I purchase a cel from a series other than what is currently featured?
No, but you can register for our newsletter to be notified when new shows become available.
What is your return policy?
What if I don't like what I get?
Why is there concept art behind my cel?
What's the best way to preserve my cels?
What are the dimensions of the cels?
How does shipping work?
Do you ship Internationally?
Was your question not answered?
Shoot us an email at email@example.com