Frequently Asked Questions (FAQ)
What is a cel?
Are all your cels authentic?
What quality of cels come in the packs?
All of our cels are rated in terms of quality on an A to D scale (A being the best, and D being the worst). Every 5 pack is guaranteed to have at least two A rated cels, and the remaining cels will be randomly selected B or C grade cels. Quality is guaranteed. Our packs now only contain grades A - C cels. We no longer offer D Grade
How do you grade your artwork?
The graded cel visibly shows 80% - 100% of a character.
Note: An A grade does not always guarantee a scene with the main character.
The graded cel visibly shows less than 80% of a character.
The grade cel might include parts of a character but these cels mainly include scenery or other aspects of the show.
Will I get more A grade cels in a 5, 10, or 15 pack?
Yes, the 5, 10 and 15 packs have more A grade cels, with the5 pack having at least 2 A grade Cels, while the 10 pack will have at least 4 and the 15 pack will have at least 6 A grade cels.
Can I make a custom order?
No, our collection of animation cels is vast and extensive, making it time consuming to navigate & find specific cels.
If you're highly interested in an exact cel, please message us at email@example.com and we will make our best effort to find what you're looking for. but we mainly sell them in prepackaged packs.
Can I purchase a cel from a series other than what is currently featured?
No, but you can register for our newsletter to be notified when new shows become available.
What is your return policy?
What if I don't like what I get?
Why is there concept art behind my cel?
What's the best way to preserve my cels?
What are the dimensions of the cels?
How does shipping work?
Can I overnight my shipment?
Do you ship internationally?
Was your question not answered?
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